Peoria Civic Center is your place for entertainment! Tickets for public events held in the venue are available for purchase at the Toyota Box Office and Ticketmaster.com.
Box Office Hours - Fridays from 10:00am - 2:00pm
The Toyota Box Office is open on Fridays from 10:00am - 2:00pm and on event days, the Box Office will open 90 minutes prior to the start time of the event.
An additional box office is available in the Skylight Lobby, opening 90 minutes before events begin in the Prairie Home Alliance Theater.
The Box Office is not available for phone calls. Email Peoria Civic Center Customer Service
Weekly Schedule
*Schedule and hours are subject to change.
Accessibility
Accessible (ADA) seating is available for all events at the Peoria Civic Center, but it is available on a first-come, first-serve basis and planning in advance offers the most options.
You can purchase accessible seats through Ticketmaster.com or visit the Toyota Box Office for accessible seating tickets. Our Box Office staff possesses the most knowledge and familiarity of our venue to assist in accommodations. More information on accessibility at Peoria Civic Center
Resale
We strongly recommend against buying tickets from third-party websites, as we are unable to provide service for resale purchases and cannot guarantee that tickets will be valid for entry.
Will Call
Tickets that are held in Will Call are available at the Box Office the day of the event. For add on purchases such as VIP, Merchandise or Artist Fan Club packages, refer to the delivery specifics of your purchase for further information.
Box Office FAQ
Printed tickets are available at the Toyota Box Office and Theater Box Office. If you are having issues getting your digital tickets to load on your account / device, printed tickets can be obtained by visiting the Box Office with your photo ID.
The Toyota Box Office accepts cash and credit / debit cards. Checks are NOT accepted.
PCC Parking Lots and Concessions within the venue require a credit / debit card for purchase. Cash or check is NOT accepted.
Before purchasing tickets, carefully review your event and seat selection. All sales are final. No exchanges or refunds. Refunds are only allowed in limited circumstances such as a cancelled or rescheduled event. Tickets are subject to additional fees. Most ticket offers are valid online only, not valid on previously purchased tickets and subject to end without notice.
Tickets purchased by an unauthorized ticket distributor or third party may not be valid and cannot be guaranteed by Peoria Civic Center. Patrons with invalid tickets are welcome to purchase tickets at the Toyota Box Office; prices and seating subject to availability.
Will Call is available at the Toyota Box Office and Theater Box Office. You will need a photo ID that matches the purchaser's name to pick up your tickets.
The Toyota Box Office is open on Fridays from 10:00am – 2:00pm. On event days, the Box Office will open 90 minutes prior to the start time of the event. A weekly schedule of openings is posted on Box Office Information.
Box Office InformationIf you have a problem or question about your tickets contact your point of purchase to discuss your options.
Ticketmaster.com - Contact Ticketmaster Customer Service
AXS.com - Contact AXS Customer Service
Toyota Box Office - Email Peoria Civic Center Customer Service